Refund and Returns Policy

Overview

Our policy lasts 30 days. If 30 days have gone by since your purchase, we unfortunately cannot offer a refund or exchange. To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.

Non-Returnable Items

To maintain hygiene and safety for all customers, the following cannot be returned:

Perishable goods (Food, flowers).
Personal care items (Men’s grooming products, fragrances).
Intimate textiles (Certain towels or bedding if opened).
Gift cards.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed automatically to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account again.
Contact your credit card company; it may take time to post.
Contact your bank regarding processing times.
If you’ve done this and still have no refund, contact us at info@fajarmart.com.

Sale Items

Only regular priced items may be refunded. Sale items are final sale and cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at info@fajarmart.com.

Shipping Returns

To return your product, please mail it to:

info@fajarmart.com

You are responsible for paying your own shipping costs for returns.
Shipping costs are non-refundable.
For expensive items, we recommend using a trackable shipping service.